Terms of Service

1. Who we are and what these terms cover

AIWebBuilding (the "Builder", the "Service") at aiwebbuilding.built2winweb.com is operated by Jacob Joseph Campbell, doing business as Built2WinWeb (also BuiltToWinWeb and AIWebBuilding), 7322 Ashley Shores Circle, Greenacres, FL 33467, United States ("we", "us", "our").

These Terms of Service ("Terms") are a binding agreement between you and us for your use of the Builder: creating an account, building and previewing websites, publishing and hosting them, registering domains, using the AI writer and assistant, and running shops, booking pages, forms and newsletters on sites you publish. Our Privacy Policy explains how we handle personal information and forms part of these Terms.

Custom design and development work we do for clients by quote is covered by the separate Built2WinWeb Terms, not by these Terms.

By creating an account, ticking the box at sign-up, or using the Builder, you accept these Terms. If you do not agree, do not use the Builder. Section 19 contains an arbitration agreement and class-action waiver that affect how disputes are resolved.

2. Eligibility and your account

• You must be at least 18 years old and able to form a binding contract. If you use the Builder for a business or other organization, you confirm you are authorized to accept these Terms for it, and "you" includes it.
• Give accurate information and keep your email address current — we send receipts, renewal reminders and legal notices to it.
• Keep your password confidential. You are responsible for everything done through your account. Tell us at once at [email protected] if you think it has been used without permission.
• One person or organization per account. Do not sell, transfer or share accounts, and do not create accounts by automated means.

3. The service

Building, editing and previewing a site is free. Publishing a site to the internet requires a paid hosting term. A published site is served at an address on our domain (for example aiwebbuilding.built2winweb.com/s/your-site/) or at a custom domain you connect or buy through us.

Features include templates generated from your answers, an optional AI copywriter and assistant, a visual editor, a blog, contact and quote forms, booking pages, newsletters, a shop that takes payment through your own payment provider, and tools for search engines and AI assistants. Features marked beta, preview or "coming soon" are offered as they are and may change or be withdrawn.

We may improve, change or discontinue features. If we discontinue the Service as a whole, we will give you at least 30 days' notice by email so you can export your sites, and refund the unused part of any prepaid hosting term.

4. Prices, payment and renewal

• Hosting is a one-year prepaid term per published site. Current prices are $62.99 per year for a site with template copy and $73.99 for the first year of a site published with the AI copywriter (which includes AI credits). The price that applies is the one shown on the checkout page when you pay.
• AI credits are sold in one-time packs. They do not expire, are used only when you ask the AI to write or answer, have no cash value and cannot be transferred.
• Domains are priced as described in section 6.
• Payments are processed by Stripe. We never see or store your full card number. Prices are in US dollars. You are responsible for any taxes that apply to your purchase, other than taxes on our income.
• Nothing renews automatically. We do not keep a card on file to charge you later. We email you before a hosting term or domain expires; renewing is a new purchase you choose to make.
• If a hosting term lapses, the site stays online for a 14-day grace period and is then paused — replaced by a notice — not deleted. Renewing brings it back. We do not delete a paused site's content without first emailing you at least 30 days in advance, and you can export any site as a Markdown blueprint from the editor at any time.

5. Refunds

• Hosting: if you are not happy, ask within 14 days of paying for a site's first hosting term and we will refund it in full. Renewals and later terms are not refundable once paid, except where the law requires otherwise or we end the Service under section 3.
• AI credits: unused credits are refundable within 14 days of purchase. Credits already used are not refundable.
• Domains: a registration is non-refundable once the registry has accepted it, because the registry fee cannot be recovered. If a registration fails after you have paid, we refund you promptly and in full.
• Ask for a refund at [email protected] from the email address on your account. Refunds go back to the original payment method.
• Please contact us before disputing a charge with your bank. An unfounded chargeback may lead us to suspend the related site until it is resolved.

Nothing in this section limits any right you have under consumer law that cannot be waived.

6. Domains you buy through us

• You are the registrant and the owner. Your name and contact details are entered as the registrant, administrative, technical and billing contacts. You must give accurate, current contact details and keep them up to date; registries require this, and a registration with false details can be cancelled.
• We register domains through our registrar partner, Namecheap, Inc., and the domain is held in our registrar account so that we can set up its DNS for you automatically. That is the only reason for it, and it gives us no ownership of your domain.
• Price. We check the registrar's live price for the exact name before we quote it and again before we buy it. You pay that price, plus the ICANN fee, plus our disclosed service fee, plus payment processing — all shown before you pay. Premium names carry the registry's premium price.
• Leaving. On request we will give you the transfer authorization code, or move the domain to your own registrar account, within five business days. ICANN rules lock a newly registered or transferred domain against transfer for 60 days; we cannot waive that.
• Renewal is not automatic. We email you 30 days before expiry. If you do not renew, the domain may expire and could be registered by someone else. Cancelling hosting does not take your domain away: it stays registered to you until it expires and you may transfer it at any time.
• Domain registrations are also governed by the registrar's registration agreement, the rules of the registry for that extension, and ICANN policies, including the Uniform Domain-Name Dispute-Resolution Policy and the ICANN Registrants' Benefits and Responsibilities, which you agree to.
• Registration contact details may be published in public WHOIS/RDDS records subject to the privacy service the registrar provides. You must not register a name that infringes anyone's trademark or other rights.
• We cannot promise a name is available until the registry confirms it, and registries may change their prices or rules.

7. Your content

You own your content — the words, images, video, logos, products and other material you add or import ("Your Content"). You are responsible for it and for every site you publish.

You confirm that you own Your Content or have every license and permission needed to use it, and that publishing it does not break any law or infringe anyone's rights. When you import an existing site, you confirm it is yours or that you are authorized to reuse its text; we record that confirmation. Reviews and testimonials must be genuine, from real customers, quoted accurately, and used in line with the rules of the site they came from and with the U.S. Federal Trade Commission's rules on endorsements and reviews. Do not publish fake reviews or claims you cannot support.

You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, reformat, resize, translate into machine-readable formats (such as Markdown and structured data), display, serve and distribute Your Content, only as needed to run, secure and improve the Service for you. This license ends when you delete the content or your account, except for copies kept in backups for a limited time, in records we must keep by law, or where you have already shared the content with others.

Our software, templates, designs, 3D backgrounds, text we wrote and our brand belong to us or our licensors. We give you a license to use them as part of sites you build and host with us while your account is in good standing. Third-party open-source components are used under their own licenses (see third-party notices).

8. AI writing and the assistant

• AI features send the relevant parts of your brief and site to AI providers (currently Anthropic and Cloudflare) to generate text. We instruct the AI never to invent facts about your business, but AI output can still be wrong, incomplete or similar to text elsewhere. Treat it as a draft: review and correct it before you publish. You are responsible for what you publish.
• Do not put sensitive personal information — health, financial account, government ID or similar data about anyone — into AI prompts.
• As between you and us, you own the text the AI writes for your sites, to the extent the law allows anyone to own it. We make no promise that AI-generated text is protected by copyright.
• AI use is metered in credits and protected by daily spending limits. We may pause AI features at any time for maintenance or to protect the Service; your published sites are not affected.

9. Acceptable use

You may not use the Builder, or any site you build with it, to publish, sell or do anything that:

• is illegal where you or your visitors are, or promotes illegal activity;
• infringes copyright, trademark, privacy, publicity or other rights, or copies another business's site, brand or reviews;
• impersonates a person, business or government body, or is a phishing, look-alike or "remote support" page, or collects passwords, card numbers or bank details through a site form;
• distributes malware, cryptominers or exploits, or attacks or probes any system;
• sexually exploits or endangers minors in any way, or contains sexually explicit material;
• harasses, threatens, defames or promotes violence or hatred against people based on protected characteristics;
• sells or promotes weapons, explosives, illegal drugs, counterfeit goods, unlicensed gambling, or other goods and services that our payment and hosting providers prohibit;
• makes deceptive health, financial or "get rich" claims, or publishes fake reviews, ratings or endorsements;
• sends spam or unsolicited bulk email or texts, or adds people to a newsletter without their consent;
• overloads, scrapes, reverse-engineers or circumvents limits, security or payment checks of the Service, or resells it without our written permission.

We screen new sites, and every change saved to a site, automatically, and may review any site. A change that matches a prohibited category is not saved. We may remove content, unpublish a site, pause features or suspend or close an account that breaks these Terms or puts the Service, other customers or the public at risk — without notice where the risk is serious. Report a site that breaks these rules at /report.php.

10. Copyright complaints and repeat infringers

We respond to notices of claimed copyright infringement under the U.S. Digital Millennium Copyright Act. Our designated agent and how to send a notice or counter-notice are on the Copyright agent page.

Repeat-infringer policy: we record every notice and what we did about it. An account with 2 upheld notices is suspended; 3 closes it. Notices we reject do not count. If you send a counter-notice, we pass it — including your contact details — to the person who complained.

11. Your visitors, customers and your own legal duties

Your site may collect information from its visitors through contact, quote and booking forms, newsletter sign-ups and shop checkouts. For that information you are the business responsible for it (the "controller" or "business"), and we process it on your behalf as your service provider, only to provide the Service to you, as described in our Privacy Policy.

You are responsible for:

• the privacy notice on your site, and honoring your visitors' rights requests. Every published site gets a notice at /privacy/ written automatically from how the site is set up, as a starting point; it is not legal advice, and you should read it, add anything specific to your business in Site settings, and replace it with your own if your circumstances need more;
• having a lawful basis and any required consent to contact people, including under CAN-SPAM, the TCPA and similar laws, and for any newsletter you send;
• the accuracy of your prices, offers, licenses, insurance and other claims, and complying with consumer-protection, advertising, accessibility, licensing and tax laws that apply to your business.

12. Shops, bookings and payments to you

• We are not the seller or merchant of record. A shop or paid booking on a site you build sells on your own account. Payment is taken through your own Stripe account (connected through Stripe Connect) or through payment links from your own Stripe, Square or PayPal account, and settles directly to you. We do not hold your buyers' money and are not a party to any sale.
• You are responsible for your goods and services, their descriptions, prices, delivery, sales tax and VAT, receipts, refunds, returns, customer service and chargebacks. Tax settings in the shop are a calculator you configure, not tax advice.
• Connecting Stripe means you also accept Stripe's Connected Account Agreement and Stripe's other terms. Your relationship with your payment provider is between you and them.

13. Availability and support

We work to keep the Builder and published sites online, but we do not promise uninterrupted or error-free service. We may carry out maintenance, and we may temporarily pause AI features, publishing, checkout or domain purchases — for example to protect against abuse or runaway costs — while keeping published sites online. Support is by email at [email protected].

Keep your own copies of important content. You can export each site as a Markdown blueprint at any time.

14. Ending your account

You may stop using the Builder at any time and ask us to delete your account at [email protected]. Refunds on ending are as set out in section 5.

We may suspend or close your account, or unpublish a site, if you break these Terms, if we must do so by law, or if your use creates a security, legal or financial risk. Where reasonable, we will tell you why and give you a chance to fix it first. If we close your account without cause, we refund the unused part of any prepaid hosting term.

After closure, published sites are taken offline. We keep content for 30 days so it can be restored or exported if the closure was a mistake, then delete it, except records we must keep by law (such as payment and takedown records). Domains you own stay yours as described in section 6. Sections 7, 11, 12, 16–19 and 21 survive the end of these Terms.

15. Third-party services

The Builder relies on and connects to services run by others, including Hostinger (hosting), Cloudflare (network, security and AI), Stripe (payments), Namecheap (domains), Anthropic (AI), and embeds you choose to add such as YouTube, Vimeo and Google Maps. Their terms and privacy policies apply to your use of them. We are not responsible for services we do not control, though we choose them carefully.

16. Disclaimers

THE BUILDER IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT PROMISE ANY PARTICULAR SEARCH RANKING, AI-ASSISTANT VISIBILITY, TRAFFIC, LEADS OR SALES, OR THAT AI OUTPUT WILL BE ACCURATE.

17. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS: (A) WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF WE WERE TOLD THEY WERE POSSIBLE; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR US $100.

These limits do not apply to liability that cannot be limited by law, such as for fraud or willful misconduct. Some places do not allow certain exclusions, so some of them may not apply to you.

18. Indemnity

You will defend, indemnify and hold harmless us and our contractors from claims, losses and costs (including reasonable legal fees) brought by third parties arising from Your Content, your sites, your sales to your customers, your use of visitors' personal information, or your breach of these Terms or the law. We will tell you promptly about any such claim and let you control its defence, but we may take part with our own counsel at our own cost.

19. Governing law and disputes

These Terms are governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-laws rules.

Talk to us first. Before starting any claim, email [email protected] with a description of the dispute and what you want. We will try in good faith to resolve it within 30 days.

Arbitration. If we cannot resolve it, any dispute arising from or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable rules, in Palm Beach County, Florida, or by video conference. Either of us may instead bring an individual claim in small-claims court, and either of us may seek an injunction in court to stop infringement or misuse of intellectual property.

No class actions. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding.

Opting out. You may opt out of this arbitration agreement by emailing [email protected] within 30 days of first accepting these Terms, with your name, account email and a clear statement that you opt out. Where arbitration does not apply, the state and federal courts in Palm Beach County, Florida have exclusive jurisdiction, and you and we consent to them.

20. Changes to these terms

We may update these Terms. We will post the new version here with a new date, and for a material change we will email account holders at least 14 days before it takes effect. If you keep using the Builder after a change takes effect, the new Terms apply. If you do not agree, stop using the Builder and ask for any refund you are due under section 5. We keep a record of which version of the Terms each account accepted.

21. General

• These Terms, the Privacy Policy and any order confirmation are the whole agreement between you and us about the Builder.
• If any part is unenforceable, the rest stays in effect. Our not enforcing a right is not a waiver of it.
• You may not assign these Terms without our consent. We may assign them in connection with a merger, sale or reorganization, with notice to you.
• Neither of us is liable for delays caused by events beyond reasonable control.
• We may send you notices by email to your account address or by posting in the Builder.

22. Contact

Jacob Joseph Campbell, doing business as Built2WinWeb · 7322 Ashley Shores Circle, Greenacres, FL 33467, United States · [email protected]

Copyright notices: Copyright agent · Abuse reports: Report a site